How long does a delivery claim take?

Claims are reviewed after you submit them in the portal. 


You will get email updates as your claim moves. Check the status any time at our Track My Order portal, enter your order number and billing zip code, then click START A RETURN.

Still need help?

Chat with us for order status, tracking, returns, and refunds. No ticket needed.

Tap the chat bubble in the bottom right corner to start.