I received the wrong item. What do I do?


Report it at our Track My Order portal, enter your order number and billing zip code, then click START A RETURN, then choose the wrong item option. 


Have the style, size, and color of what you received ready, along with a photo of the item and the packing slip. You will get a prepaid return label for the wrong item at no cost to you. 

Still need help?

Chat with us for order status, tracking, returns, and refunds. No ticket needed.

Tap the chat bubble in the bottom right corner to start.