We start packing orders fast, so changes are limited.
- Cancel your order or remove an item. Possible until your order starts fulfillment. Chat with our virtual assistant to cancel right away.
- Shipping address. Addresses are locked after checkout. To fix one, cancel before fulfillment and place a new order with the correct address. Already shipped? Contact UPS with your tracking number to request a hold or redirect.
- Size or color. Items are not swappable on an open order. Cancel and reorder before fulfillment, or return the item after delivery.
- Already shipped? Cancellation is off the table. Refuse the delivery, or return the item once it arrives.