Where is my order?

Check your status at  our Track My Order portal, enter your order number and billing zip code. We email your UPS tracking number when your order ships.

Most orders ship within 3-6 business days and arrive 3-5 business days after shipping. Tracking sometimes pauses for a day or two in transit.


Is your package late, lost, or marked delivered but missing? Report the problem on the same page: click START A RETURN and choose the delivery issue option.

Still need help?

Chat with us for order status, tracking, returns, and refunds. No ticket needed.

Tap the chat bubble in the bottom right corner to start.