When will I get my refund?

Your refund is issued after your return is received and processed at our warehouse. 


Refunds go back to your original payment method. Your bank or card issuer controls how fast it posts to your account.


Payment method

Time to post after we process your refund

Credit or debit card

5-7 business days

PayPal

2-4 business days

Klarna

3-7 business days, to your Klarna account

SNIPES Reserve wallet

Instantly


Go to our Track My Order portal, enter your order number and billing zip code, then click START A RETURN. 


Original shipping costs are not refunded. 

Still need help?

Chat with us for order status, tracking, returns, and refunds. No ticket needed.

Tap the chat bubble in the bottom right corner to start.